I use the Windows “Import Pictures and Videos” to import my photos:

To me this works better than the default “Import Photos and Videos”:

This post is not about the choice of tool but rather the way the tool works.

When importing, it first scans you device, say a camera, and it gives you the option of refining the name for each group of photos, where the photos are grouped by date.
In my case, on a pretty new clean install of Windows 10 it looked like:

This is not how I expected it to look:

I struggled to find any helpful suggestions and so I wanted to document what worked for me.

All I did was select “Preview pane” in the file explorer options – it was initially set to “Details pane”:

I then tried to switch it back to get it working the old way but I couldn’t.

So I am not exactly sure what is going on, bit it’s what worked for me.